222gk Privacy Policy

This Privacy Policy is published by 222gk ("222gk", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at https://222gk.io (the "Platform"). 222gk provides cricket betting, live casino, slots, and related gaming services primarily to players located in Bangladesh.

This Privacy Policy explains how 222gk collects, processes, stores, shares, and protects the personal data of visitors and registered members ("you", "your") in connection with your use of the Platform. It also sets out your rights with respect to the personal data we hold about you.

By registering an account on or using the 222gk Platform, you acknowledge that you have read, understood, and agree to the collection and use of your personal data as described in this Privacy Policy. This policy should be read together with our Terms and Conditions and our Responsible Gaming Policy.

222gk collects the following categories of personal data from members and visitors:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, biometric data, or health data unless you voluntarily provide such information in the course of a responsible gaming assessment or a support interaction.

222gk collects personal data through the following channels:

• Direct Collection: Data you provide voluntarily when you register an account, complete your profile, submit a KYC verification request, make a deposit or withdrawal, claim a promotion, or contact our support team.
• Automated Collection: Data collected automatically as you interact with the Platform, including IP addresses, session data, device identifiers, and page navigation behaviour, primarily through server logs and first-party cookies.
• Payment Providers: When you transact via bKash, Nagad, Rocket, Upay, or a card network, the payment provider may share transaction confirmation data with 222gk to reconcile your deposit or withdrawal. 222gk does not receive your full bKash PIN, card CVV, or full card number — only the minimum data required to confirm the transaction.
• Identity Verification Partners: Where we engage a third-party KYC service to verify the identity documents you submit, that service may provide us with a verification result and a risk score based on their analysis of the documents.
• Publicly Available Sources: In limited fraud prevention or AML (anti-money-laundering) screening contexts, 222gk may cross-reference data against publicly available sanctions lists or publicly accessible records.

222gk uses the personal data we collect for the following purposes:

• Account Administration: Creating and maintaining your 222gk account, verifying your identity, managing your balance, processing deposits and withdrawals, and communicating account-related information to you.
• Service Delivery: Operating the betting and gaming platform, settling bets, awarding bonuses, running promotions, and providing customer support.
• Identity & Age Verification: Confirming that you meet the minimum age requirement of 21 years and that the identity information you provided during registration is accurate. 222gk is committed to preventing underage gambling.
• Fraud Prevention & Security: Detecting and preventing fraudulent transactions, multi-accounting, money laundering, bonus abuse, and other prohibited activities described in our Terms and Conditions. This includes automated risk-scoring of transactions and session behaviour analysis.
• Responsible Gaming: Monitoring your gaming activity for signs of problem gambling, administering deposit limits and cooling-off periods you have set, processing self-exclusion requests, and proactively reaching out to members who show indicators of harmful gambling behaviour.
• Financial Compliance: Fulfilling our anti-money-laundering (AML) and know-your-customer (KYC) obligations, including record-keeping requirements.
• Product Improvement: Analysing aggregated, anonymised usage data to understand how members use the Platform and to improve our product offering, user interface, and game content selection.
• Direct Marketing: Sending you promotional offers, bonus notifications, tournament announcements (such as BPL or IPL cricket promotions), and seasonal campaign communications — but only where you have given your explicit consent to receive such communications.
• Legal Obligations: Complying with applicable laws and regulations, responding to lawful requests from regulatory or law enforcement authorities, and enforcing our Terms and Conditions.

222gk processes your personal data on the following legal grounds:

• Contractual Necessity: Processing required to perform the contract between you and 222gk — specifically to operate your account, process transactions, and deliver gaming and betting services.
• Legal Obligation: Processing required to comply with applicable laws, including anti-money-laundering regulations, KYC obligations, age verification requirements, and data retention mandates.
• Legitimate Interests: Processing carried out in pursuit of 222gk's legitimate business interests, including fraud prevention, platform security, and product improvement, where those interests do not override your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — principally for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Where 222gk relies on legitimate interests as a legal basis, we carry out a balancing assessment to confirm that our interests do not disproportionately override your privacy rights. You may request details of any such balancing assessment by contacting [email protected].

222gk does not sell, rent, or trade your personal data to third parties. We share your personal data only in the following circumstances and only to the minimum extent necessary:

• Payment Service Providers: We share the transaction data necessary to process your deposits and withdrawals with payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and card networks (Visa, Mastercard). Each partner operates under its own privacy policy and data processing agreements with 222gk.
• Identity Verification & KYC Providers: Documents you submit for identity verification (NID, passport, utility bills) may be shared with a third-party KYC verification service that assists 222gk in confirming your identity. This service is bound by strict data processing terms.
• Game Technology Providers: Game session data (bet amounts, game outcomes) may be shared with game content providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to the extent necessary to operate their games on the Platform. These providers do not receive your personal identity data.
• Fraud Prevention & Security Services: We may share technical data (IP addresses, device fingerprints) with specialist fraud prevention services to identify and block fraudulent or abusive account activity.
• Legal & Regulatory Authorities: 222gk may disclose personal data to law enforcement agencies, regulators, or courts where required to do so by a valid legal obligation, court order, or where we determine in good faith that disclosure is necessary to prevent imminent harm or comply with applicable law.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a substantial part of 222gk's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer via email before your data is subject to a different privacy policy.

222gk uses cookies and similar tracking technologies on the Platform to support essential functionality, improve your experience, and analyse usage patterns. The categories of cookies we use are as follows:

You can manage optional cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. 222gk does not use third-party advertising cookies or cross-site tracking cookies.

222gk retains your personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations. The following general retention periods apply:

• Account & Identity Data: Retained for the duration of your active membership plus a minimum of five years following account closure, in accordance with standard financial record-keeping and AML compliance requirements.
• Transaction & Financial Data: Retained for a minimum of five years from the date of the relevant transaction to satisfy financial compliance and audit requirements.
• KYC Documents: Retained for a minimum of five years following successful verification or account closure, whichever is later.
• Support Communications: Email and chat support records are retained for three years from the date of the interaction, unless the interaction is related to a dispute or investigation that requires longer retention.
• Technical & Log Data: Server logs and IP address records are retained for a period of 12 months from the date of collection.
• Marketing Preference Data: Opt-in and opt-out records are retained indefinitely to ensure we can demonstrate compliance with your marketing preferences.

On expiry of the applicable retention period, personal data is securely deleted or permanently anonymised so that it can no longer be attributed to you as an individual. Where data is anonymised rather than deleted, the anonymised data may be retained for statistical and product improvement purposes without restriction.

222gk takes the security of your personal data seriously and implements technical and organisational measures appropriate to the level of risk associated with the data we process. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 222gk Platform is encrypted using industry-standard SSL/TLS protocols. This applies to all pages on the Platform, including the cashier, account settings, and game interfaces.
• Encrypted Data Storage: Sensitive personal data — including identity documents and financial records — is stored in encrypted form on servers with restricted access controls and regular security auditing.
• Access Controls: Access to personal data within 222gk is restricted on a need-to-know basis. Staff who access member data are subject to confidentiality obligations and receive regular data protection training.
• Two-Factor Authentication: Two-factor authentication (2FA) is available for member accounts and is mandatory for 222gk administrative staff who access production systems.
• Intrusion Detection: The Platform is monitored continuously for suspicious activity, unauthorised access attempts, and anomalous transaction patterns.
• Regular Security Reviews: 222gk conducts regular internal security reviews and engages third-party security professionals to perform periodic vulnerability assessments of the Platform.

Despite these measures, no system is completely immune to security risks. You are encouraged to protect your account by using a strong unique password and enabling any available two-factor authentication features. If you suspect your account has been compromised, contact [email protected] immediately.

As a member of the 222gk Platform, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving your request.

• Right of Access: You may request a copy of the personal data 222gk holds about you, along with information about how it is being used and with whom it has been shared.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data we hold about you. For minor corrections (such as a misspelled name), you may be able to update this directly within your account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn your consent (if consent was the legal basis), or where the data has been processed unlawfully. This right is subject to our legal obligation to retain certain categories of data for specified retention periods.
• Right to Restrict Processing: You may request that we temporarily restrict the processing of your data — for example, while the accuracy of the data is being contested or a complaint is under investigation.
• Right to Data Portability: Where processing is based on your consent or on the performance of a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object at any time to the processing of your personal data where 222gk relies on legitimate interests as the legal basis. You also have an unconditional right to object to the processing of your data for direct marketing purposes.
• Rights Related to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing where that decision produces a significant effect on you. You may request a manual review of any automated decision by contacting [email protected].

222gk's Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Registration by persons under 21 is prohibited, and any attempt to register using false age information constitutes a breach of our Terms and Conditions.

If 222gk becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately closed, the data will be deleted, and any funds held in the account will be dealt with in accordance with applicable regulations.

If you are a parent or guardian and you believe your child has registered an account on the 222gk Platform, please contact us immediately at [email protected]. We will investigate and act promptly. We strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gambling platforms.

The 222gk Platform may contain links to third-party websites or services — for example, links to game provider support pages or payment method information pages. These third-party sites operate independently of 222gk and are governed by their own privacy policies.

222gk is not responsible for the privacy practices, content, or security of any third-party website. Clicking on a third-party link and providing personal data to that website is entirely at your own risk. We encourage you to review the privacy policy of any third-party site you visit before providing any personal information.

222gk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page.
• Notify all registered members via email or SMS at the contact details registered on their account, with at least 14 days' notice before the changes take effect.
• Where required by applicable law, seek your renewed consent for any new processing activities that were not covered by the version of the policy you originally accepted.

Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must stop using the Platform and may request account closure by contacting [email protected].

We recommend that you review this Privacy Policy periodically to stay informed about how 222gk is protecting your data. Previous versions of this policy are available on request from our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 222gk holds about you, please contact our support team using the details below:

When contacting us about a data rights request, please include your registered email address or mobile number and a brief description of your request. To protect your account security, we may ask you to verify your identity before we can action the request.